In a world that’s becoming increasingly saturated with content and evolving technologies, capturing and holding people’s attention in 2025 requires a nuanced strategy rooted in understanding psychological principles, leveraging AI, and aligning with ethical consumer expectations. Let’s explore how brands and marketers can effectively gain attention today and maintain it through strategies that resonate on a personal, ethical, and impactful level.
1. Leverage AI for Dynamic Personalization
In Captivology, Ben Parr identifies relevance as a major trigger for attention. The closer a message aligns with an individual’s immediate needs or interests, the more likely it is to capture their attention. With advancements in AI, brands can hyper-personalize content by analyzing real-time behavioral data and predicting consumers’ needs. This includes delivering micro-targeted messages that adapt dynamically to each user’s journey and interests. The 2025 trend toward privacy-conscious AI tools, such as ID-free behavioral targeting, is helping brands achieve this without compromising user privacy, fostering a deeper sense of trust with audiences
2. Embrace Storytelling to Break Through the Algorithmic Bubble
Parr emphasizes the power of mystery and narrative in building sustained attention. People are drawn to stories that unfold in unexpected ways, prompting curiosity and encouraging emotional investment. As algorithms increasingly influence content visibility, standing out requires more than just relevancy—it calls for stories that connect with niche communities and tap into deep-seated interests. By crafting narratives that resonate with specific fandoms or subcultures, brands can not only reach but deeply engage these audiences, creating a sense of community that transcends the transient nature of social media
3. Utilize Retail Media and Social Commerce for Direct Engagement
Direct-to-consumer (DTC) strategies through retail media channels like Amazon and social commerce on platforms like TikTok have transformed the customer journey into an interactive, immediate experience. Parr’s reward trigger speaks to this phenomenon; people are naturally drawn to interactions that offer instant gratification. Retail media ecosystems provide unique opportunities to engage consumers at the moment of purchase intent, reinforcing attention through seamless, shoppable experiences embedded directly into social media platforms
4. Prioritize Ethical Advertising and Transparency
Today’s consumers are more likely to engage with brands that align with their values, especially regarding sustainability and data privacy. In Captivology, Parr discusses how consumers are more attentive to messages that align with their beliefs, and in 2025, this alignment has grown essential. Marketers are increasingly expected to adhere to “ethical advertising” standards, balancing personalization with privacy by using first-party data and transparent data practices. Ethical transparency not only builds consumer trust but also ensures that attention gained is sustainable and fosters long-term loyalty
5. Enhance the Customer Journey with Omnichannel Integration
Attention in 2025 is fragmented across multiple platforms, with users constantly switching between online and offline worlds. Successful brands need an omnichannel approach, ensuring a cohesive experience across social media, websites, and physical locations. According to recent marketing insights, integrated campaigns increase conversion rates by up to 60% by meeting consumers where they are and delivering consistent messaging
G2 Research Hub. Using advanced attribution models to map this journey helps brands understand attention patterns, enabling them to refine strategies for each channel.
6. Focus on High-Quality, Premium Content
With consumers demanding higher-quality media experiences, brands must prioritize premium partnerships and content curation. This trend reflects Parr’s acknowledgment trigger—people pay more attention when they feel valued and engaged by the quality of content they consume. For 2025, brands can benefit from investing in well-produced, informative, or entertaining content that not only captures initial attention but also provides lasting value. This focus on quality helps cut through digital noise and secures a meaningful share of consumers’ attention
Technologies like augmented reality (AR) and virtual try-ons are revolutionizing the way consumers interact with brands, creating immersive experiences that naturally capture attention. Interactive content appeals to the mystery and disruption triggers that Parr outlines, as people are drawn to unique experiences that deviate from the ordinary. In 2025, incorporating these elements into campaigns can help brands stand out by offering memorable and engaging ad formats that encourage users to actively participate rather than passively consume
About the book Captivology: The Science of Capturing People’s Attention by Ben Parr. The book delves i the psychology and science behind what captures and sustains human attention. Parr explores different “triggers” of attention, like disruption, reward, and mystery, breaking down how each one works and why they’re effective get the book from here
In 2024, several brands failed to connect with consumers, often due to poor alignment with consumer expectations, tone-deaf messaging, and operational missteps. Here are some key reasons and examples:
Disconnect with Consumer Values: Many brands are failing because their actions contradict the values they publicly support. For instance, Kyte Baby, a family-focused brand, faced backlash for not supporting an employee during a family crisis, damaging its reputation as a brand for parents. This highlights how consumers demand that brand actions align with their purported values, especially on sensitive issues Embark.
Tone-Deaf Marketing: Brands like Kellogg’s have struggled with messaging that comes across as insensitive. When Kellogg’s CEO suggested that families consider “cereal for dinner” as a solution to rising food costs, it led to criticism, as consumers felt the statement trivialized economic hardships. This example underscores the importance of empathetic communication that genuinely resonates with an audience’s lived experience Embark.
Failure to Meet Expectations: Brands promising immersive or high-value experiences but failing to deliver are also seeing significant backlash. The “Willy Wonka Experience” in Glasgow promised an enchanting event, but attendees were met with minimal attractions and disappointment. This incident highlights the risks of over-promising in marketing campaigns, as unmet expectations can lead to rapid reputational damage Ad Age.
Misuse of AI and Technology: Over-reliance on AI without sufficient quality control has led to failures in creative campaigns, such as Toys R Us’s AI-generated ad featuring distorted visuals, which detracted from the brand’s appeal and raised concerns about quality standards in AI-produced content. Brands must balance technological innovation with quality assurance to avoid eroding trust Ad Age.
Neglecting Transparency and Authentic Engagement: Consumers are increasingly critical of brand authenticity. For example, OpenAI faced backlash after the release of a voice assistant that closely resembled Scarlett Johansson’s voice, allegedly without permission, raising ethical questions about AI and intellectual property. Transparency in brand operations and communications is essential as consumers demand more openness Ad Age.