When Algorithms Make Decisions, What Happens to Us?
It starts with a soft chime, just loud enough to catch your attention. You glance at your phone, and there it is: a notification that your groceries are on the way. You didn’t make a list, let alone place an order. Your AI assistant handled everything. It analyzed your pantry, cross-referenced your previous orders, and negotiated the best deals with your preferred stores.
At first, you’re impressed. After all, this is convenience at its finest. But as you unpack the bags later that evening, something feels… off. The coffee is a different brand. The cereal, too. Even the toothpaste isn’t quite right. It’s not what you would’ve chosen.
That’s when it hits you. The assistant didn’t shop for you—it shopped for itself, following priorities set not by your tastes, but by the brands that learned how to win its favor.
This is the new frontier of advertising, where the audience isn’t you anymore. It’s the algorithm. And in this quiet, almost imperceptible shift, the very nature of choice is being rewritten.
Advertising, at its core, has always been about connection. It’s the art of understanding people—their desires, fears, and dreams—and crafting stories that speak to them.
For decades, brands poured their energy into winning hearts and minds. A jingle on the radio. A clever slogan on a billboard. A touching ad during the Super Bowl. It was a dance between creativity and emotion, all designed to resonate with you.
But now, the gatekeepers are changing. Instead of speaking directly to people, brands are starting to learn how to appeal to the machines that make decisions for us. Smart assistants like Alexa, Siri, and Google Home are no longer passive tools; they’re active participants, deciding what products we see, what services we choose, and how we spend our money.
This isn’t just a technological shift. It’s a profound transformation of the relationship between consumers, companies, and the algorithms that now stand between them.
Imagine standing in a grocery store aisle, weighing two options: one cereal is a little cheaper, the other a little healthier. You consider the pros and cons, think about your budget, maybe even remember a jingle from an old commercial. Then you make your choice.
Now imagine that choice is made before you ever step foot in the store. Your smart assistant has already placed the order, choosing the cereal that best aligns with its programmed priorities. Maybe it picked the one with a higher profit margin for the platform. Maybe the brand struck a deal to get on the assistant’s “preferred list.”
You didn’t choose. The algorithm did. And the algorithm didn’t choose for you—it chose based on what served its interests.
This isn’t the future. It’s happening now. AI assistants are already shaping purchasing decisions in subtle but powerful ways. They suggest products, reorder supplies, and guide our choices, often without us realizing it. See what Netflix and Spotify do with their AI suggestions.
And for the brands competing in this new arena, the game is changing. Instead of designing ads to capture your attention, they’re designing strategies to influence the algorithms that hold it.
There’s no denying the appeal of this AI-driven world. It’s efficient, seamless, and tailored to your needs—or so it seems.
But here’s the question we need to ask: what do we lose in this trade-off?
When machines take over the act of choosing, we lose a little bit of agency. We become passengers in a process that was once deeply personal. Decisions that used to involve thought, reflection, and even a touch of joy are reduced to transactions carried out by systems we barely understand.
And it doesn’t stop there. Smaller brands—those without the resources to compete in this algorithmic marketplace—risk being shut out entirely. Innovation suffers when only the biggest players can afford to play.
Most importantly, we lose transparency. How do we know these systems are working in our best interest? Without oversight, it’s impossible to tell whether your assistant is prioritizing your needs or its own bottom line.
This moment asks us to confront some hard truths. The machines we’ve built to simplify our lives are becoming decision-makers in ways we didn’t anticipate. And if we’re not careful, we risk losing control of the very systems we created.
But it doesn’t have to be this way. Technology is a tool, not a destiny. With the right choices, we can ensure these systems serve us, not the other way around.
It starts with demanding transparency—from the companies that build these algorithms, from the brands that work with them, and from the policymakers who regulate them. It requires vigilance from all of us to ensure that as technology grows smarter, it also grows fairer.
Most of all, it requires us to stay engaged. To ask questions. To insist on systems that reflect our values, our humanity, and our shared commitment to fairness and choice.
Progress isn’t just about what we can build—it’s about who we want to be. It’s not enough to marvel at the efficiency of these systems. We have to ensure they respect our dignity, protect our choices, and serve the greater good.
The rise of AI advertising isn’t just a technological shift. It’s a test of our values. And as we navigate this new world, let’s remember: the best technology doesn’t replace humans It enhances them. This is our moment to shape the future. Let’s make it one we can be proud of.
image via
